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conflict resolution & negotiating skills

Course Code:                BBT/LGS/002

Training Provider:          BBT Institute (Bull’s Business and Skills Training Institute)

Accrediting body:         LG SETA

Accreditation NO:        LGRS-104-130926

 

July
August
September
October
November
December
Pretoria
  22-24
 
Capetown
  15-17
 
Durban
29-1st
 

 

 

This unit standard is intended as part of a qualification for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre, section or department. The unit standard could be useful for any employee who is involved in situations where negotiation skills are required. 
Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.   
The programme is designed against the LGSETA unit standards; 13948

 

COURSE STRUCTURE

The following Modules are accomplished in this programme:

 

MODULE: 1 NEGOTIATE AN AGREEMENT OR DEAL IN AN AUTHENTIC WORK SITUATION 

• Explaining the need for negotiation skills in business
• Explaining the steps in the negotiation process
• Applying the steps in the negotiation process to an authentic situation
• Explaining strategies that could be used in negotiation.

 


ADMISSION REQUIREMENTS

There is open access to this Unit Standard

 

OPPORTUNITY (CAREER PATH)

At completion of this programme, delegates will be assessed against competence on the unit standards, 115753, 115755 and 117871 at the end of assessment delegates will be accredited with the ETDP SETA as constituent assessors and facilitators.
BBT Institute extends support to delegates to register with the relevant setas as constituent assessors and moderators, all registered assessors and moderators will be uploaded on BBT database for Assessment practitioners reserved for freelancing assessment practices Across the Country.

 

COST PER DELEGATE

 

Duration of Course 3 consecutive days
Combo Unit Standards 13948 (LG SETA)
Cost of Entire Course R 6500 per candidate (inc VAT)
  Includes facilitation, assessment, materials, certification and moderation